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Title details for Solve Employee Problems Before They Start by Scott Warrick - Available

Solve Employee Problems Before They Start

by Scott Warrick
ebook
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With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). Because no one can use their EPR skills unless they can control themselves, he also shows you how to become an Emotionally Intelligent communicator, as mental toughness is a critical component in resolving conflict. The formula is simple: if you can control yourself, you can learn and master EPR skills to resolve any conflict in any situation — and build durable trust with others, in your personal life and throughout your organizations, along the way.
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Publisher: Society for Human Resource Management

Kindle Book

  • Release date: June 15, 2019

OverDrive Read

  • ISBN: 9781586446321
  • Release date: June 15, 2019

EPUB ebook

  • ISBN: 9781586446321
  • File size: 2123 KB
  • Release date: June 15, 2019

Formats

Kindle Book
OverDrive Read
EPUB ebook

subjects

Business Nonfiction

Languages

English

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). Because no one can use their EPR skills unless they can control themselves, he also shows you how to become an Emotionally Intelligent communicator, as mental toughness is a critical component in resolving conflict. The formula is simple: if you can control yourself, you can learn and master EPR skills to resolve any conflict in any situation — and build durable trust with others, in your personal life and throughout your organizations, along the way.
Expand title description text
Business Nonfiction
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