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Title details for Unreasonable Hospitality by Will Guidara - Wait list

Unreasonable Hospitality

The Remarkable Power of Giving People More Than They Expect

by Will Guidara
ebook
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The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. 
- Featured in FX's The Bear and Showtime's Billions
- JP Morgan NextList Pick

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
 
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
 
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.

  • Creators

  • Publisher

  • Release date

    October 25, 2022

  • Formats

    • Kindle Book

    • OverDrive Read

      • ISBN: 9780593418581

    • EPUB ebook

      • ISBN: 9780593418581
      • File size: 971 KB

  • Accessibility

    The publisher provides the following statement about the accessibility of the EPUB file supplied to OverDrive. Experiences may vary across reading systems. After borrowing the book, you may download the EPUB files to read in another reading system.

    Summary

    This ebook features mark-up that supports accessibility and enables compatibility with assistive technology. It has been designed to allow display properties to be modified by the reader. The file includes a table of contents, a defined reading order, and ARIA roles to identify key sections and improve the reading experience. A page list and page break locations help readers coordinate with the print edition. Headings allow readers to navigate the ebook quickly by level. Images are well described in conformance with WCAG 2.1 Level AA. Colors meet WCAG 2.1 Level AA contrast standards. There are no hazards.

    Ways Of Reading

    • Appearance of the text and page layout can be modified according to the capabilities of the reading system (font family and font size, spaces between paragraphs, sentences, words, and letters, as well as color of background and text).

    • All content can be read as read aloud speech or dynamic braille.

    • Has alternative text descriptions for images.

    Conformance

    • The publication contains a conformance statement that it meets the EPUB Accessibility and WCAG 2 Level AA standard.

    • The publication was certified by Penguin Random House LLC.

    • This publication claims to meet EPUB Accessibility 1.1 WCAG 2.1 Level AA.

    Navigation

    • Table of contents to all chapters of the text via links.

    • Elements such as headings, tables, etc for structured navigation.

    Additional Information

    • Page breaks included

    • High contrast between text and background

    • Color is not the sole means of conveying information

  • Languages

    • English

  • Reviews

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Formats

  • Kindle Book
  • OverDrive Read
  • EPUB ebook

subjects

Languages

  • English

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